Privacy Policy

Sophia Rose Intimates LLC (“Sophia Rose”) operates the website located at www.sophiaroseintimates.com (the “Site,” “we,” “us,” or “our”) and collects important customer information in an effort to enhance and personalize your shopping experience. This information allows us to communicate with our customers about our products, services and promotions.

The privacy policy below (“Privacy Policy”) describes the information that we collect through our website and how we use that information. Phrases such as “you,” “your” and other similar expressions refer to our customers, or the specific users of this Site. By visiting and using the Site, you accept the practices described in this Privacy Policy.

Information Collection

When you place an order on our Site, submit your account information or participate in Sophia Rose promotions or surveys, we collect information from you, including your name, email address, billing address, shipping address, telephone number and credit card information. Sophia Rose will use this information for billing purposes and to fill your orders. If we have trouble processing an order, we also will use this information to contact you.

We also collect certain information to improve our services to you. We may use this information to send marketing and promotional materials by mail or e-mail, or to contact you for account purposes. We may also use the information for internal purposes, such as analyzing customer preferences and trends making personalized product recommendations to you and otherwise improving your experience when you shop on our website.

Like most websites, our website may incorporate “pixel tags”, “web beacons”, or similar tracking technologies and “cookies” that allow us to study the actions of visitors to our Site through non-personally identifiable information. Such technology enables our systems to gather information about your browser as well as monitor the navigational patterns you take while browsing the Site. Analytical data such as hits to our server, traffic patterns and page views shows us where our audience is coming from and how they interact with us online. This type of collected information does not personally identify specific Site users. We may also use technologies such as our own cookies to provide you with enhanced online display advertising tailored to your interests. Site users have the option to accept or disable cookies at any time through their browsers. We may aggregate your information with similar data collected from other visitors to help us improve our website and the products, services, applications, content and features that we provide through our website. We do not use this information in any way to create or maintain a personal profile of you or collect personally identifiable information from you.

Security

Our physical, electronic, and procedural safety measures assist us in protecting your personal information and credit card data. Unfortunately, no data transmission over the Internet can be 100% secure. As a result, we cannot guarantee or warrant the security of any information you disclose or transmit to us online. However, we continuously strive to protect your information and privacy as much as we can.

We will never rent or sell your e-mail address. We do not share credit card information with third parties except for the purpose of processing your order payment and as required by law. If for any reason you choose to access a third party website linked to our Site, you do so at your own risk. We are not held responsible for how these outside parties collect, use, protect or disclose the information you provide them.

In the event that we are acquired by or merged with a third party entity, it reserves the right to transfer or assign the information it has collected from users as part of such merger, acquisition, sale, or other change of control. In the unlikely event of our bankruptcy, insolvency, reorganization, receivership, or assignment for the benefit of creditors, or the application of laws or equitable principles affecting creditors’ rights generally, we may not be able to control how your personal information is treated, transferred, or used.

Opt-out Procedure

When you register your e-mail address with us, you may receive promotional e-mails and newsletters with information about our new products, gifts, and special offers. You can choose not to receive these announcements at any time by opting out of delivery. To opt out of delivery, check the bottom of any e-mail for instructions on how to edit your e-mail preferences or to completely unsubscribe from all publications. We also may use your email address for non-marketing or administrative purposes (such as notifying you of major website changes or for customer service purposes). You cannot opt out of receiving emails for non-marketing or administrative purposes.

Age Requirement

The Site is intended for users who are 18 years of age and older. If you are under the age of 18, you are not permitted to submit any personal information to us.

Changes to Policy

We may, at our sole discretion, modify this Privacy Policy at any time. By accessing our Site at any time after such modifications, you are agreeing to such modifications. This Privacy Policy was last modified as of November 1, 2015.