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FAQS

Who is the Sophia Rose bra for?

Sophia Rose bras are designed for the woman who desires an elegant, sophisticated, feminine design, with the added touch of wireless comfort. Designed with comfort in mind, our wire-free bras can be worn from the moment you head to work until you hop into bed at night. We encourage all women who love the luxury of a beautiful lace bra and value the comfort of a wire-free bra to enjoy Sophia Rose Intimates.

What sizes do you carry?

Sophia Rose is a small company. We've been working on our first collection for a couple of years – testing and refining the details to create what we believe to be a high quality, stylish, well fitting and super comfortable product. We wanted to make sure that our customers will love our bras as much as we do, so we've kept the style and size range edited to start.

Right now our bra line ranges from 32 B – D, 34B – D and 36 B – D. You might also want to try going down a band size and up a cup size. If that is not an option, we'd love to hear from you. Send us an email at info@sophiaroseintimates.com

Where can I find Sophia Rose in stores?

Visit our Where to Buy page for more information.

How do I wash my Sophia Rose bra?

Check out our blog post on how to wash your Sophia Rose Intimates!

    What is the life span of a Sophia Rose bra?

    The life span of one of our bras is dependent on how often you wear and wash your bra. We recommend that when a customer is able to do so that they hand wash their bras to ensure ultimate longevity and sustainability.

    Can I wear a Sophia Rose bra immediately after surgery?

    Thanks to their unique design, our wire-free bras make a wonderful option for women who have undergone a unilateral or bilateral mastectomy or a lumpectomy as they can be worn with breast prostheses. They are also a great option for women who have had breast reconstruction. Immediately after surgery, your physician will recommend wearing a compression bra. Please do not switch to a Sophia Rose bra until a regular mastectomy bra has been recommended by your physician.

    What is your Return and Exchange Policy?

    We want you to be happy with your purchase but if you are not satisfied, returns and exchanges are accepted within 14 days of receiving your delivery. All items must be in original condition with all tags intact in order to be eligible for a refund, exchange, or replacement. All refunds will be credited to your original method of payment. For more detailed instructions, please see our full Returns and Exchange Policy.

    How long will it take to receive my refund?

    Once we initiate the credit for your return, the actual date that the refund is posted to your account is determined by the credit card company that issued the original payment. Please be patient, it may take up to two billing cycles for the credit transaction to appear on your statement. For exact posting dates, please contact your credit card company directly for further assistance. 

    What items are "Final Sale"?

    Please note that we do not accept returns on any panties and thongs that have been opened.

    What are my payment options?

    We accept all major credit cards. This includes: American Express, Discover, Mastercard and Visa. We also accept PayPal.

    I have more questions, how do I contact you?

    The easiest way to contact us is via email at info@sophiaroseintimates.com. You can also reach us at (617) 702-8123 on Monday to Friday between 10am - 5pm EST. If you get our voicemail, we'll call you back as soon as we can!

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